TLDR
DoorLoop does not publish HOA-specific pricing. The platform uses contact-for-quote pricing with per-unit fees. DoorLoop is primarily a rental property management platform with a 4.8/5 Capterra rating across 702 reviews, but most of those reviews come from rental property managers. HOA features exist but are secondary to the rental management core. Per-unit pricing means costs scale with community size, and the lack of published rates makes budgeting difficult for volunteer boards.
DoorLoop
Contact for quoteper month
BoardStack
$20–$99/moper month, no setup fee
DoorLoop Pricing Tiers
| Tier | Price | Includes |
|---|---|---|
| Starter | Contact for quote (per-unit) | Property accounting, Online rent/dues collection, Maintenance requests, Tenant/owner screening |
| Pro | Contact for quote (per-unit, higher) | Everything in Starter, Advanced reporting, CAM reconciliation, Owner portal |
| Premium | Contact for quote (per-unit, highest) | Everything in Pro, Custom workflows, Priority support, API access |
Hidden Costs You Won't See on the Pricing Page
- ⚠ Per-unit pricing means costs scale linearly with community size
- ⚠ No published pricing: impossible to budget without a sales call
- ⚠ HOA features are secondary to rental management core
- ⚠ Implementation and data migration fees likely additional
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See plans & pricingThe opaque pricing model
DoorLoop’s pricing page directs HOA boards to “contact for quote.” No published per-unit rates, no tier structure, and no self-service pricing calculator for HOA communities. The platform’s marketing emphasizes rental property management, and the pricing model follows that focus.
Per-unit pricing means costs scale directly with community size. A 50-unit community pays less than a 200-unit community, but neither knows how much until they complete a sales call. For volunteer boards comparing three or four platforms in a single board meeting, the inability to include DoorLoop in a side-by-side cost comparison is a practical barrier.
What the platform includes for HOAs
DoorLoop’s HOA-relevant features include:
- Dues collection (online payments)
- Violation tracking
- Basic accounting and financial reporting
- Owner communication and portals
- Maintenance/work order management
- Document storage
These features exist within a platform built primarily for rental property management. The interface, terminology, and workflows reflect the landlord-tenant model. HOA-specific needs like reserve fund compliance, board meeting management, and architectural review tracking are secondary considerations.
The rental premium problem
When a board pays for DoorLoop, they are paying for a rental management platform. Tenant screening, lease tracking, vacancy management, and rental listing syndication are all built into the platform. These features have no value to an HOA board.
The per-unit fee covers the full platform, including features the board will never use. A board managing only an HOA is subsidizing rental management development with their subscription dollars.
The reserve fund gap
DoorLoop has partial reserve fund tracking through its accounting module. Fund categories can be created to separate operating and reserve balances. There is no dedicated reserve study module, no percent-funded reporting, and no state-specific compliance tools.
For boards in states with mandatory reserve study requirements (Florida, California, Washington, Virginia), DoorLoop’s accounting-level separation does not constitute compliance tracking.
The flat-rate alternative
BoardStack charges $20–$99/mo flat by community size with published pricing, no per-unit fees, and no sales call required. Reserve fund compliance is included at every tier. The platform does not handle rental properties because it was not built for rental managers.
For HOA-only boards, purpose-built tools offer better feature alignment at transparent pricing.
| DoorLoop | BoardStack | |
|---|---|---|
| Monthly cost | Contact for quote | $20–$99/mo |
| Setup fee | Varies | $0 |
| Contract | Varies | Month-to-month |
| Factor | Details | Impact |
|---|---|---|
| Base subscription | Contact for quote | Monthly recurring cost |
| Per-unit fees | Charged per unit/door | Scales with community size |
| Payment processing | Separate fees | Per-transaction costs on dues |
| Implementation | Likely additional | Setup, training, migration |
| HOA-specific features | Subset of rental platform | May not justify full platform cost |
Source: DoorLoop website
Source: G2 / Capterra
Q&A
Why does DoorLoop not publish HOA pricing separately?
DoorLoop positions itself as a property management platform that handles rentals, commercial properties, and HOAs. The pricing model is unified across property types with per-unit fees. HOA-specific pricing is not broken out because HOAs are a secondary use case for the platform, not the primary one.
Q&A
How does DoorLoop's per-unit pricing compare to flat-rate HOA tools?
Per-unit pricing means a 200-unit community pays more than a 50-unit community on DoorLoop. Flat-rate tools like BoardStack ($49/mo for 51-200 units) charge the same regardless of exact unit count within a tier. For boards where every dollar comes from homeowner assessments, predictable flat pricing is easier to budget and explain at annual meetings.
Q&A
Should an HOA board pay for DoorLoop if they do not manage rental properties?
If your board manages only an HOA with no rental properties, DoorLoop's rental-first features (tenant screening, lease management, rent collection) provide no value to you. You are paying for a platform built for rental managers and using a subset of features. Purpose-built HOA tools like BoardStack or PayHOA offer more relevant features at transparent pricing.
Frequently asked