TLDR
Frontsteps is a Colorado-based HOA and condo management platform built around gate access control, resident communications, and violation enforcement. Per-unit pricing scales costs upward as communities grow, and the platform does not enforce the operating-versus-reserve fund separation that most state HOA statutes require. Self-managed volunteer boards that need reserve fund compliance at a predictable flat rate are better served by a tool built for that specific job.
Quick Verdict
Frontsteps is a Colorado-based HOA and condo management platform built around gate access control, resident communications, and violation enforcement. Per-unit pricing scales costs upward as communities grow, and the platform does not enforce the operating-versus-reserve fund separation that most state HOA statutes require. Self-managed volunteer boards that need reserve fund compliance at a predictable flat rate are better served by a tool built for that specific job.
| Feature | Frontsteps | BoardStack |
|---|---|---|
| Monthly cost | Per-unit monthly pricing (publicly undisclosed; sales-quoted) | $20–$99/mo |
| Setup fee | Varies | $0 |
| Reserve fund compliance | No | Built-in, state-specific |
| Fund accounting | No reserve separation | True fund isolation |
| Owner portal | Limited | Full self-service |
| Built for | Professional management | Volunteer boards |
BoardStack offers reserve fund compliance and true fund accounting at $20–$99/mo with zero setup fees, vs. Frontsteps at Per-unit monthly pricing (publicly undisclosed; sales-quoted).
What Frontsteps is built around
Frontsteps is a Colorado-based HOA and condominium management platform with a feature set that centers on gated community infrastructure: gate access control, visitor management, resident package alerts, and community-facing mobile communication. The platform also includes violation enforcement, maintenance request workflows, and payment processing for HOA dues.
For gated communities with professional management staff or an active manager, Frontsteps addresses a real operational need. Gate access logs, visitor pre-authorization, and resident directory management are genuine administrative burdens that dedicated software reduces.
Why the fit breaks down for self-managed boards
Self-managed volunteer boards have a different operational profile. The treasurer is not a full-time property manager. The board president is not monitoring gate access logs. The problems that consume the most board time are reserve fund compliance, fiduciary recordkeeping, and presenting accurate financial reports to homeowners at the annual meeting.
Per-unit pricing creates budget uncertainty. Frontsteps uses per-unit pricing, which means cost scales as your community grows or as you activate additional features. For a volunteer board that needs to present a software budget to homeowners for approval, a pricing model that can change as unit count or feature usage changes is harder to defend than a flat monthly subscription.
Reserve fund separation is not enforced. Most state HOA statutes — including California’s Davis-Stirling Act, Florida Chapter 720, Texas Property Code Chapter 209, and similar legislation in dozens of other states — require HOA boards to keep operating and reserve funds in separate accounts and maintain separate accounting records for each. Frontsteps’s financial tools handle dues collection and payment processing, but the platform does not enforce operating-versus-reserve fund separation at the database layer. That puts the compliance obligation back on the treasurer’s manual processes, which is exactly the failure mode that exposes board members to personal fiduciary liability.
Gated-community features are overhead for most self-managed HOAs. The majority of self-managed HOAs are single-family or townhome communities without vehicle gates or visitor management requirements. A platform designed around that infrastructure carries design and pricing decisions that reflect it. Non-gated communities end up with a feature set shaped by use cases that do not apply to them.
How we built BoardStack for this
We built BoardStack because the boards that cannot use enterprise platforms like Vantaca and cannot justify Frontsteps’s gated-community overhead still need real reserve fund compliance tooling. The operating-versus-reserve fund separation is not a checkbox — it is enforced at the database layer so a treasurer cannot accidentally move reserve funds into operating expenses. Reserve study targets are entered once and tracked over time with state-specific compliance alerts that surface when a board falls behind on required funding levels.
The pricing is flat by community size: $20/mo for communities up to 50 units, $49/mo for 51–200 units, $99/mo for 201–500 units. No per-unit fees. No add-on pricing for compliance features. No sales call required.
When Frontsteps is still the right call
If your community is gated and the board’s highest-priority operational problems are visitor management, gate access logs, and resident-facing mobile communication, Frontsteps is a reasonable fit. The platform was built for that context and does it well.
If your community is not gated, or if the board’s primary challenges are reserve fund compliance, fiduciary recordkeeping, and audit readiness, the cost structure and feature depth of Frontsteps are misaligned with your actual needs. BoardStack starts at $20/mo with a 30-day free trial and no credit card required.
PROS & CONS
Frontsteps
Pros
- Integrated gate access control and visitor management
- Resident mobile app with announcements, messaging, and package alerts
- Violation tracking with photo documentation and enforcement workflows
- Maintenance request management and vendor work order routing
- Dues and assessment payment processing
Cons
- Per-unit pricing creates unpredictable cost as community size or feature usage grows
- No enforced separation between operating and reserve funds
- Gate and access control features carry cost overhead for non-gated communities
- Reserve fund compliance workflows are not a primary product focus
PROS & CONS
BoardStack
Pros
- Flat $20-$99/mo pricing by community size with no per-unit fees
- Reserve fund separation enforced at the database layer
- Reserve study target tracking and state-specific compliance alerts included
- Designed for volunteer board members without property management backgrounds
Cons
- No gate access control or visitor management hardware integrations
- Smaller resident-facing communication feature set
- No resident-facing mobile app
Q&A
Does Frontsteps have reserve fund compliance tools?
Frontsteps includes financial features like dues collection and payment processing, but the platform is not built around enforcing the separation of operating and reserve funds at the accounting layer. Most state HOA statutes require boards to keep these funds separate, and a software tool that does not enforce this at the data level puts the compliance burden back on the treasurer. BoardStack separates operating and reserve funds by design and tracks reserve study targets over time.
Q&A
How does Frontsteps pricing compare to BoardStack?
Frontsteps uses per-unit pricing that is quoted through their sales process. Cost scales as your community size grows or as you add features and integrations. BoardStack charges a flat monthly rate: $20/mo for communities up to 50 units, $49/mo for 51-200 units, and $99/mo for 201-500 units, with no per-unit fees and no add-on pricing for reserve compliance features.
Q&A
Is Frontsteps good for non-gated communities?
Frontsteps was built with strong gate access control and visitor management features. For non-gated single-family HOAs and townhome communities, those features are either irrelevant or unavailable, yet they are part of what shapes the platform's design and pricing. Self-managed non-gated communities often pay for a feature set they cannot use.
Q&A
What is the main reason self-managed boards switch from Frontsteps?
The two most common reasons are cost predictability and reserve compliance depth. Per-unit pricing creates budget variability that boards must justify to homeowners each year. Lack of enforced fund separation means the treasurer still has to manage reserve accounting manually or risk commingling operating and reserve funds, which exposes board members to personal fiduciary liability under most state statutes.
Frequently asked
Common questions before you try it
Can a self-managed HOA use Frontsteps?
Does BoardStack replace everything Frontsteps does?
How does fund separation protect board members personally?
Ready to run the full board workflow in one system?
Start Free TrialReady to switch?
- State-specific compliance
- Board-ready reporting and audit packs
- Meetings, governance, and owner workflows
Sources and Review Notes
BoardStack cites the sources used for this page and records the last review date for each reference.
- Frontsteps Product Overview
Frontsteps
- Frontsteps Pricing and Plans
Frontsteps
- Frontsteps Reviews on Capterra
Capterra
- HOA Reserve Fund Requirements by State
Community Associations Institute