TLDR
TownSq (owned by Association Connect) is a community engagement platform with announcement boards, work orders, and resident communication tools. BoardStack is the overall winner for self-managed boards because it pairs board operations with the financial controls TownSq does not enforce: operating/reserve separation, reserve study tracking, and compliance reporting. TownSq is worth evaluating for communication-only needs, but BoardStack is the stronger operating system.
| Feature | TownSq | BoardStack | BoardStack |
|---|---|---|---|
| Monthly cost | Per-unit monthly pricing (contact for quote) | $20–$99/mo flat (no per-unit fees) | $20–$99/mo |
| Reserve fund compliance | No | No | Built-in, state-specific |
| Built for | Professional management | Professional management | Volunteer boards |
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Start Free TrialCommunication vs Compliance: What Your Board Actually Needs
When volunteer board members start shopping for HOA software, they often search for platforms that do everything: resident announcements, work orders, financial reporting, document storage, event calendars. TownSq tries to cover all of these. BoardStack deliberately narrows its focus to fund accounting compliance.
That is not a weakness — it is a design decision. We built BoardStack because the highest-stakes failure mode for a volunteer board is not a missed announcement or a disorganized event calendar. It is a treasurer who accidentally commingles operating and reserve funds, or a board that cannot document reserve fund adequacy when a buyer’s lender asks.
Both platforms are legitimate products, but they do not carry the same weight in a board’s risk profile. A missed announcement is annoying. A commingled reserve fund can become a lender, audit, or fiduciary problem. That is why BoardStack is the stronger default choice.
How TownSq Is Built
TownSq, owned by Association Connect, is a community engagement platform first. Its core strengths are homeowner-facing: a resident portal where owners can view announcements, submit maintenance requests, access shared documents, and track community events.
For day-to-day community management tasks — logging a work order, posting a newsletter, scheduling an annual meeting — TownSq has a polished workflow. It is a reasonable choice for professionally managed communities or self-managed boards whose primary frustration is resident communication, not financial compliance.
The financial layer in TownSq is functional but not compliance-oriented. There is no structural enforcement of the operating/reserve fund separation that most state HOA laws require. A treasurer can record transactions, but the software does not block or flag commingling. For communities in states with strict reserve fund statutes — Florida, California, Washington, Nevada, and others — that gap is not a minor inconvenience. It is a governance risk.
How BoardStack Is Built
We built BoardStack after observing that the most common volunteer board compliance failure is not fraud or negligence — it is accidental fund mixing. A treasurer using QuickBooks or a generic accounting tool has no guard rail preventing them from paying a landscaping invoice from the reserve account. A board that commingles funds may not discover the problem until an audit, a loan application, or a state inspection surfaces it.
BoardStack’s fund accounting enforces the separation at the database layer. Operating and reserve funds are separate ledgers. Transactions are assigned to a fund at creation. The system cannot produce a combined “general” ledger that obscures the distinction. Financial reports show each fund’s balance separately and track reserve balances against the projections in the community’s reserve study.
The platform is designed for volunteer treasurers who log in monthly, not daily. The interface does not assume accounting expertise. The pricing ($20–$99/mo flat, no per-unit fees) is sized for self-managed boards, not management companies.
What TownSq Does Better
TownSq is deeper on resident communication. If your board fields a high volume of homeowner requests, wants a self-service document portal for CC&Rs and meeting minutes, or needs event management for community gatherings, TownSq’s toolset is more mature than BoardStack’s at launch.
TownSq also has a mobile app. BoardStack does not. For board members or residents who prefer to manage requests from a phone, that is a meaningful difference today.
What BoardStack Does Better
BoardStack wins the overall comparison because fund accounting compliance is the harder problem to bolt on later. If your board’s primary risk exposure is financial — reserve fund adequacy, fund separation, compliance reporting for state statutes or lender questionnaires — BoardStack’s accounting layer is purpose-built for that problem.
The flat pricing is also a meaningful advantage for larger communities. A 150-unit community on a per-unit TownSq pricing model can pay two to four times what BoardStack charges for the same community size.
Reserve study integration is another differentiator. BoardStack tracks your reserve fund balance against the projections in your reserve study, making it straightforward to answer the question every board should be able to answer: are we on track with our reserve funding plan?
The Commingling Problem
State HOA laws in most jurisdictions require boards to maintain separate accounts for operating and reserve funds. The requirement exists because reserve funds serve a specific long-term purpose — replacing capital assets like roofs, parking lots, and HVAC systems — and using them for operating shortfalls is a breach of fiduciary duty.
The problem is that most general-purpose accounting software, including QuickBooks and many HOA platforms, does not structurally prevent commingling. It may allow separate accounts, but nothing in the software stops a user from posting to the wrong one.
BoardStack’s fund separation enforcement means that a volunteer treasurer who is not an accountant, who logs in four times a year, and who is learning on the job has the same structural protection as a professional accountant who knows the rules cold.
TownSq does not offer this guarantee at the software layer.
Pricing Comparison
TownSq uses per-unit pricing, which means your monthly cost scales with your community size. For smaller communities under 50 homes, per-unit pricing may be competitive. For communities over 100 homes, the math typically favors BoardStack’s flat tiers.
BoardStack pricing: $20/mo (up to 50 homes), $49/mo (51–200 homes), $99/mo (201–500 homes). No per-unit fees. No setup fees. 30-day free trial, no credit card required.
TownSq pricing is quote-based. Contact their sales team for a number.
Who Should Choose TownSq
TownSq is the stronger fit for communities where the board’s primary operational challenge is resident communication and maintenance coordination. If your community already has fund accounting handled through a separate system or a CPA, and you want a resident-facing engagement platform, TownSq covers that ground well.
Professionally managed communities whose management company has already licensed TownSq as part of their portfolio toolset will find it integrates with their existing workflows.
Who Should Choose BoardStack
BoardStack is built for self-managed volunteer boards whose primary compliance risk is financial. If your board manages its own funds, your treasurer is a volunteer, your community is in a state with reserve fund requirements, or you are planning a refinance or condo questionnaire review in the next few years, BoardStack’s fund compliance controls are a better fit.
The 30-day free trial means there is no commitment to evaluate it.
| Factor | TownSq | BoardStack |
|---|---|---|
| Target customer | HOA communities of all sizes | Self-managed boards up to 500 homes |
| Pricing model | Per-unit monthly (contact for quote) | Flat $20–$99/mo (no per-unit fees) |
| Operating/reserve fund separation | Not enforced by software | Enforced at the database layer |
| Reserve study tracking | Not a core feature | Built-in balance vs. projection tracking |
| Resident communication tools | Announcements, events, document portal | Board-focused (homeowner portal roadmap) |
| Work order management | Yes, vendor and maintenance workflows | Basic (expanding in 2026) |
| Free trial | Demo required | 30-day free trial, no credit card |
| Mobile app | Yes | Not yet available |
PROS & CONS
TownSq
Pros
- Resident portal with announcements and event calendar
- Work order and vendor management workflows
- Document storage accessible to all homeowners
- Broad feature set covering day-to-day community communication
- Established track record with large HOA communities
Cons
- Per-unit pricing becomes expensive for larger communities
- No enforced separation between operating and reserve funds
- Reserve study tracking is not a built-in capability
- Financial reporting relies on manual processes or integrations
PROS & CONS
BoardStack
Pros
- Operating and reserve fund separation enforced at the DB layer
- Reserve balance tracking against reserve study projections
- Flat $20–$99/mo pricing regardless of unit count (up to 500 homes)
- Designed specifically for volunteer treasurers and board members
- 30-day free trial, no credit card required
Cons
- Launched in 2026, smaller track record than TownSq
- No dedicated mobile app at launch
Q&A
Does TownSq separate operating and reserve funds?
TownSq does not enforce fund separation at the software level. A treasurer can record transactions without the system blocking or flagging commingling of operating and reserve funds. BoardStack enforces this separation at the database layer, so the software makes it structurally impossible to accidentally commingle funds.
Q&A
How does TownSq pricing compare to BoardStack?
TownSq uses per-unit monthly pricing, meaning your cost scales with the number of homes in your community. BoardStack charges $20/mo for up to 50 homes, $49/mo for 51-200 homes, and $99/mo for 201-500 homes, with no per-unit fees. A 150-unit community on TownSq could pay significantly more depending on TownSq's quoted rate.
Q&A
Which platform is better for reserve fund compliance?
BoardStack is purpose-built for reserve fund compliance. It tracks reserve balances against reserve study projections, enforces the operating/reserve accounting separation required by most state HOA laws, and generates financial reports that align with what auditors and state regulators expect. TownSq is not designed around reserve fund compliance as a primary use case.
Q&A
Can TownSq handle HOA accounting?
TownSq provides basic financial features and integrations, but its primary strength is community communication and engagement, not fund accounting. Volunteer treasurers who need fund-separated accounting, reserve tracking, and compliance-grade financial reports will find BoardStack's accounting layer better suited to their fiduciary responsibilities.
Verdict
BoardStack is the stronger fit for self-managed volunteer boards that need fund accounting compliance, reserve study tracking, and enforced operating/reserve fund separation. TownSq is useful for communities that only need a resident-facing communication hub with work orders and events. If your board wants one system for the work it will have to defend later, choose BoardStack.
Frequently asked
Common questions before you try it
What is TownSq?
Who owns TownSq?
Is BoardStack a TownSq alternative for small HOAs?
Does BoardStack have resident communication features?
Ready to run the full board workflow in one system?
Start Free Trial- State-specific compliance
- Board-ready reporting and audit packs
- Meetings, governance, and owner workflows
Sources and Review Notes
BoardStack cites the sources used for this page and records the last review date for each reference.
- TownSq: Community Association Management Software
TownSq
- Association Connect Acquires TownSq
HOA-USA
- HOA Fund Accounting: Operating vs Reserve Funds
Community Associations Institute